FAQ

Where do you ship?

Only within the United States, with free standard shipping on all US orders.

How long does delivery take?

Processing takes 1–2 business days and standard transit generally takes 4–6 business days.

Will I receive tracking?

Yes, a tracking number is provided when the carrier accepts the shipment.

Can I return or exchange an item?

Eligible items may be returned or exchanged within 30 days. BYOMA pays return shipping for no-reason and quality-related returns.

When does a refund post?

Approved refunds generally post to the original payment method within 5–10 business days after processing.

Which cards are accepted?

Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover are accepted in USD, subject to checkout availability and authorization.

BYOMA Customer Care
Email: arjakku0107@gmail.com
Phone: (402) 639-1688
Address and default return address: 522 N Vine St, Grand Island, Nebraska, 68801, US
Service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)